(Junior) IT Business Analyst / Implementation Consultant (m/f/x)

Rotterdam

Full-time

Permanent employee

Your mission

As a (Junior) IT Business Analyst / Implementation Consultant, you become part of a product team of product owners, business analysts, and software developers. You play a key role in the customer-centric design, implementation, and ongoing development of our platform and software-as-a-service products.

Analysis & specification – You analyze business logic, processes, and IT requirements and turn them into clear, detailed specifications for our platform and SaaS products.
User stories – You translate processes and features into well-defined user stories.
Integration & implementation – You help integrate and implement business processes and IT requirements in customer projects.
Quality assurance – You create test concepts and support quality assurance.
2nd level support – You contribute your expertise to 2nd level support.
Agile & classic delivery – You work in projects organized along both agile and classic methods.

Your profile

Passion – You're excited about rail freight, logistics, and driving digitization forward.
Education – A university degree in a STEM field, business informatics, or comparable training.
Experience – First hands-on experience as a business analyst or IT project manager – through internships, a working-student role, or regular work.
Technical knowledge – You know your way around IT requirements engineering and software engineering.
Process modeling – First experience in process analysis and modeling with standard industry methods like BPMN.
Agile methods – Experience with agile ways of working in IT projects is a plus.
Way of working – You think analytically, work in a structured way, and approach problems with a clear, process-oriented mind.
AI Mindset – A hands-on approach to AI productivity tools as a natural part of your daily work.
Languages – Very good spoken and written Dutch and English.
Flexibility – Open to the occasional business trip.

Why us?

Be part of something bigger – Help shift traffic from road to rail and make the logistics of tomorrow more sustainable.
Make a real impact – Work on cutting-edge marketplace and software solutions that move an entire industry forward – and see the difference you make.
Grow with a strong team – Join a dynamic, international team whose leaders bring the best of both worlds: corporate depth and startup energy.
Feel at home internationally – Work across our vibrant locations in Frankfurt, Hamburg, Izmir, and Rotterdam.
Enjoy real freedom – Take ownership with plenty of creative freedom and genuine decision-making power – all backed by a package that's built around you:
- Hybrid working, including the freedom to work fully remote for several weeks at a time
- A dedicated budget to grow your skills and career
- High-quality IT equipment of your choice
- Regular team events that bring everyone together

About us

The freight tech scale-up Rail-Flow, with over 170 employees, is revolutionising efficiency and access to rail freight and intermodal transport. The innovative Rail-Flow-platform offers customised solutions such as marketplace, collaboration, CRM and transport management tools that optimise all processes along the rail logistics value chain.

By speeding up processes and increasing the competitiveness of rail transport, Rail-Flow makes a decisive contribution to shifting transport from road to rail and thus to reducing CO2 emissions. Over 500 companies - which include rail freight companies, rail freight forwarders, intermodal operators and shippers - already rely on Rail-Flow's solutions.